Terms & Conditions
The following Terms of Service (“Terms” and/or this “Agreement”) are entered into between you, or the company you represent, as a user (“User,” “You,” and/or “Your”), and NOLA Waste Solutions, Inc. and its affiliates (“NOLA Waste Solutions,” “us,” “we,” and/or “our”). These Terms govern your access to and use of our websites, including, but not limited to, www.nolawastesolutions.com, www.geauxdumpdat.com, www.kagedirtworx.com, and www.kagedumpsterrentals.com, mobile applications, and related services (collectively, our “Platform(s)”).
These Terms govern your access to and use of the NOLA Waste Solutions Platforms and Services (as defined below), including all content, functionality, and services offered through the websites and mobile applications. By accessing or using the Platforms or Services, you agree to be bound by these Terms and our Privacy Policy. In addition, specific features or services offered through the Platform may be subject to additional terms, conditions, or policies. By using those features or services, you agree to be bound by the applicable terms, which are incorporated herein by reference.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MUST NOT USE OR ACCESS OUR PLATFORMS OR SERVICES.
YOU SHOULD READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING OUR PLATFORMS OR SERVICES, AND ESPECIALLY BEFORE PLACING AN ORDER WITH US FOR SERVICES.
THESE TERMS CONTAIN A DISPUTE RESOLUTION AND BINDING ARBITRATION CLAUSE, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, AND A LIMITATION OF LIABILITY THAT MAY AFFECT YOUR RIGHTS.
Interpretation
In these Terms, unless the context otherwise requires:
Words importing the singular include the plural and vice versa.
Headings are provided for convenience only and do not affect interpretation.
References to “including” mean “including without limitation.”
These Terms may be updated periodically. Your continued use of the Platforms constitutes acceptance of the modified Terms.
1. NOLA Waste Solutions Services
We are a marketing and communications company that, through our Platform(s), facilitates the matching of individuals seeking haul-away, demolition, and related services with independent third-party service providers (“Third-Party Provider(s)”) offering to provide such services (collectively, our “Services”). Users acknowledge that Third-Party Providers are independent contractors and are not employees, agents, or representatives of NOLA Waste Solutions.
We are not a waste collection service and do not provide waste collection services. You acknowledge that we are not subject to the same laws and regulations applicable to waste collection service providers and, as such, you may not be entitled to the same consumer protections afforded to consumers dealing with waste collection service providers.
You must be at least eighteen (18) years of age to use the Platform and Services.
Under this Agreement, “User” refers to any individual or entity accessing, using, or interacting with the Platforms, including, but not limited to, Customers, Third-Party Service Providers, and any other participants in the NOLA Waste Solutions ecosystem. The term “Platform(s)” encompasses all digital properties, applications, and services provided by NOLA Waste Solutions, regardless of the medium through which they are accessed.
2. Your Acknowledgments
By placing an order through the Platform, you acknowledge and agree that NOLA Waste Solutions may act as a platform that facilitates the coordination and scheduling of the Services. You expressly request NOLA Waste Solutions to coordinate and schedule the requested Services with an independent Third-Party Provider on your behalf. You understand and agree that NOLA Waste Solutions may not itself provide, perform, control, or supervise the Services and that some Services are performed exclusively by independent Third-Party Providers.
You further acknowledge that engaging a Third-Party Provider is at your sole discretion and risk. While NOLA Waste Solutions may conduct vetting of Third-Party Providers, including background checks, NOLA Waste Solutions makes no representations or warranties regarding the provision of Services by any Third-Party Provider. You are solely responsible for determining whether to proceed with a Third-Party Provider based on the information made available through the Platform.
Any claims involving the Services or disputes with Third-Party Providers must be resolved directly with the applicable Third-Party Provider. NOLA Waste Solutions is not a party to such disputes and disclaims all liability arising from the acts, omissions, or performance of any Third-Party Provider. By using the Platform, you release NOLA Waste Solutions from any liability arising from disputes, claims, or damages related to any services provided by Third-Party Providers.
You further acknowledge your responsibility to comply with all applicable federal, state, and local laws when engaging Third-Party Providers through the Platform.
3. Your Representations
By using our Platform and/or placing an order for Services, you expressly warrant and represent that you:
Have read, understand, and agree to be legally bound by these Terms;
Reside in the United States or any of its territories;
Own or have legal possession of any and all property to be hauled away, assembled, disassembled, installed, transported, or subjected to any other services made available through the Platforms or these Terms;
Have the necessary financial capacity to fulfill any payment obligations incurred through your use of the Platform and Services;
Will maintain the security of your account credentials and will be fully responsible for all activities that occur under your account, including data accessed through the Platforms;
Will use only compatible devices and software to access the Platform and will not introduce any harmful code or malware;
Are responsible for the accuracy and completeness of the information you provide to NOLA Waste Solutions and have provided, and will continue to provide, including during account registration, order booking, and use of the Platform, information that is true, accurate, current, and complete, and will keep such information up to date;
Have all necessary rights and permissions to submit any content to the Platform and that such content does not infringe upon any third-party rights;
Have the right, authority, and legal capacity to enter into and comply with these Terms and any purchase agreement you enter into through the Platforms;
Will comply with all applicable federal, state, and local laws, regulations, and rules in connection with your use of the Platform and Services, including, but not limited to, all applicable data protection laws and regulations when using the Platforms and handling any personal data accessed through them; and
Will use the Platforms solely for their intended purposes and will not engage in any commercial exploitation without the express written permission of NOLA Waste Solutions.
4. License to Use Platforms
We grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Platforms and Services solely for their intended purposes, subject to these Terms. This license may be revoked at any time and will automatically terminate upon any breach of these Terms. Upon termination, you must cease all use of the Platforms and destroy any proprietary materials.
5. Restrictions on Use
You may access the Platforms only through the interfaces we provide for that purpose. By entering into these Terms, you expressly agree that you shall not:
License, sublicense, sell, transfer, or otherwise exploit the Platform or Services;
Alter, create derivative works of, reverse engineer, or engage in any similar activity with respect to any part of the Platforms;
Use the Platforms in order to compete with us;
Copy, distribute, display, or transmit any part of the Platforms;
Use the Platforms or Services for any illegal purpose;
Use the Platforms to transmit, distribute, or store material that violates any applicable law or regulation;
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity;
Engage in any activity that disrupts or interferes with the Platforms or the servers and networks connected to the Platforms;
Use any automated means, including bots, scripts, or web crawlers, to access the Platforms for any purpose without our express written permission;
Attempt to probe, scan, or test the vulnerability of any system or network or breach any security or authentication measures;
Remove any copyright, trademark, or other proprietary notices from any portion of the Platform;
Link to, mirror, or frame any portion of the Platforms;
Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Platform, or otherwise unduly burdening or hindering the operation and/or functionality of any aspect of the Platforms; or
Attempt to gain unauthorized access to or otherwise impair any aspect of the Platforms or their related systems or networks.
6. Proprietary Material
All rights, title, and interest in and to the Platforms, including all intellectual property rights, are and will remain the exclusive property of NOLA Waste Solutions. This includes, but is not limited to, all content, features, functionality, software, text, graphics, logos, images, audio, video, data compilations, copyrights, patents, trade secrets, and trademarks.
You do not obtain any interest in the intellectual property associated with the Platforms or Services by using the Platforms or Services, and we reserve all rights not expressly granted herein.
NOLA Waste Solutions, the NOLA Waste Solutions logo, and all related names, logos, product and service names, designs, and slogans are trademarks of NOLA Waste Solutions or its affiliates or licensors. You must not use such marks without the prior written permission of NOLA Waste Solutions, except as required to identify the Services.
All derivative works based on NOLA Waste Solutions’ intellectual property remain the exclusive property of NOLA Waste Solutions.
All Users, including you, agree to keep confidential any non-public information disclosed through the Platforms and may use such information only for the intended purpose of providing or receiving the Services.
You retain ownership of any data you submit to the Platforms but grant NOLA Waste Solutions a perpetual, irrevocable, royalty-free license to use such data for any purpose, including providing and improving the Services. By submitting any content to the Platforms, you grant NOLA Waste Solutions a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute such content for any purpose.
7. Termination and Suspension
Right to Terminate
NOLA Waste Solutions reserves the right to immediately suspend or terminate your access to the Platform and Services, including your account, at any time and for any reason, including, but not limited to:
Violation of these Terms;
Illegal or fraudulent activities;
Misuse of the Platform or Services;
Compliance with legal requirements;
Suspicious account activity;
Actions threatening Platform integrity or undermining or circumventing the Services; or
At NOLA Waste Solutions’ sole discretion.
Effects of Termination
Upon termination, you must immediately cease all use of the Platform and Services and destroy any proprietary materials. NOLA Waste Solutions reserves the right to delete or deactivate your account and any associated data.
The Platforms are not available to individuals who have previously been suspended or removed by NOLA Waste Solutions. Upon termination of your account, NOLA Waste Solutions may retain your data as required by law or as necessary for legitimate business purposes. You acknowledge that data deletion requests may not be honored if they conflict with legal requirements.
Survival of Terms
The following provisions shall survive termination: Indemnification, Limitation of Liability, Proprietary Material, Dispute Resolution, Class Action and Jury Trial Waivers, Release, Governing Law; your payment obligations, confidentiality obligations, representations and warranties, and post-termination obligations; and any other terms that, by their nature, should continue after termination.
8. Placing Orders
By placing any order with NOLA Waste Solutions, you:
Represent and warrant your total and complete agreement and adherence to these Terms, that you have the legal authority to place the order, and that all information provided is accurate and complete;
Authorize NOLA Waste Solutions to charge your payment method for the total amount due, including any applicable taxes and fees, and acknowledge and agree that additional charges may apply and may be charged if the scope of Services changes during performance. If required or requested, you agree to be present at the service location at the scheduled time or ensure that someone authorized by you is present;
Agree to inspect the completed Services and provide immediate feedback regarding any issues; and
Accept full responsibility for any damage or loss resulting from your instructions or failure to provide accurate information.
All orders are subject to acceptance by NOLA Waste Solutions and/or the Third-Party Service Providers. We reserve the right to refuse or cancel any order at our sole discretion at any time and for any reason, including, without limitation, reasons such as availability of Services, errors in the description or price of the Services, other errors in your order, suspected fraud or an unauthorized or illegal transaction, or any other reason. You will receive confirmation once your order is accepted.
9. Availability, Errors, and Inaccuracies
While we are continually updating service offerings on our Platforms, there may be occasional delays in updating information on our Platforms and in our advertising on other websites. As a result, our Platforms may contain errors, inaccuracies, or omissions and may not be complete or current.
Services may be priced or described inaccurately or may be unavailable on our Platforms, and we make no warranties regarding the completeness, accuracy, or reliability of any information or content. NOLA Waste Solutions reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after you have submitted an order.
NOLA Waste Solutions shall not be liable for any errors, inaccuracies, or omissions in the information provided on the Platforms. Your sole remedy for any material error is to discontinue use of the Platform. You are responsible for verifying any information before relying upon it. NOLA Waste Solutions is not responsible for any reliance on inaccurate or incomplete information.
10. Pricing
Pricing through our Platforms applies to the Services made available to you.
You acknowledge and understand that pricing is subject to change at any time, with or without prior notice. You further acknowledge and agree that pricing is dynamic and may vary based on factors including, but not limited to, demand, location, and service type.
NOLA Waste Solutions reserves the right to adjust prices for any reason, including, but not limited to, changes in market conditions, service availability, or the cost of goods and services. However, except in situations involving inaccurate information, such as incorrect item types, counts, location, stairs, or similar information, we will not change pricing on an order that has already been placed and confirmed, provided that the order remains unchanged.
If additional Services are needed, requested, or provided, additional charges will be applied to the credit card on file at our current prices, as listed on our Platforms. All prices are exclusive of applicable taxes, fees, and surcharges, which will be added to the total amount due and displayed at the time of purchase.
11. Credit/Debit Card Authorization; Payment Terms
In order to purchase any Services, you are required to provide accurate, complete, and current payment information, including, but not limited to, your credit/debit card number, expiration date, billing address, and service address.
You irrevocably authorize us and our payment processors to charge your payment method for all fees and charges incurred or amounts due under these Terms, including any applicable taxes, fees, and additional charges incurred.
By placing an order, you authorize NOLA Waste Solutions to charge your payment method for any additional Services requested or required during the provision of the Services. Certain Services may also be subject to automatic renewal. Where applicable, by agreeing to these Terms, you authorize NOLA Waste Solutions to charge your payment method for the renewal term unless you cancel prior to the renewal date.
If your payment method is declined or you wish to change your payment method, you must promptly update your payment information to avoid service disruption.
Because we accept payment prior to the performance of Services and due to a certain level of uncertainty regarding applicable fees and charges, you agree and hereby authorize us to retain your credit/debit card information for up to one hundred twenty (120) days beyond the date the Services are provided and to charge your credit/debit card for any applicable fees or charges covered by these Terms.
We may use third-party services to facilitate payment and completion of an order for Services. By submitting your information to us, including your payment information, you grant us the right to provide your information to these third parties, subject to our Privacy Policy.
NOLA Waste Solutions reserves the right to implement fraud prevention measures, including payment verification, transaction limits, and mandatory security checks. In the event of a chargeback, you agree to reimburse NOLA Waste Solutions for any fees incurred and authorize us to collect the original amount plus any applicable fees.
By placing an order and providing your payment information, including, without limitation, your credit or debit card information, you warrant and represent that:
You have the legal right to use the applicable payment method;
The payment information provided is true, correct, and complete;
You are the account holder or an authorized user of the payment account; and
You are responsible for maintaining the security of your payment information and for any charges incurred through unauthorized use of your payment method. NOLA Waste Solutions is not liable for unauthorized transactions resulting from your failure to secure this information.
Subject to the refund policy below, all payments are non-refundable unless otherwise specified in writing by NOLA Waste Solutions. Any disputes regarding charges must be submitted in writing within thirty (30) days of the transaction. Failure to dispute a charge within this period constitutes a waiver of any claim related to the charge.
All payments shall be made in U.S. dollars. NOLA Waste Solutions is not responsible for exchange-rate differences or fees imposed by your payment provider.
12. Rescheduling, Modifying, & Cancelling Orders; Refunds; Cancellation & Other Fees
Order Modifications (Including Item Removal, Exchanges, and Scope Changes)
You may modify the scope of your Services, including removing or exchanging items, reducing volume, or otherwise changing the scope of Services, through our Platform or by contacting customer support prior to completion of your Service.
All modifications are subject to the timing and fee structure outlined below.
Prior to Day of Service: Item removals or scope changes requested prior to the scheduled day of Service will receive a full refund of the removed item value.
Day of Service: Item removals or scope changes requested on the scheduled day of Service will incur a fee equal to fifty percent (50%) of the removed item value or change in the custom-quoted amount. You may exchange items or modify the scope of work on the day of Service for items of equal or greater value without penalty. Any increase in service value will be charged accordingly.
NOLA Waste Solutions reserves the right to review and, at its sole discretion, deny or modify requests where:
A same-day reschedule occurred within the preceding seven (7) days; and
A subsequent item removal or scope change request is made on the day of Service.
Rescheduled Orders
If you request to reschedule your Service, any subsequent item removal or scope change, regardless of when requested, will incur a fifty percent (50%) fee on the removed item value.
Item exchanges or scope changes for equal or greater value remain permitted without penalty, subject to applicable price adjustments.
Post-Service
Once the Service has been completed, item removals or scope changes are not permitted. Any issues must be addressed through the applicable dispute or damage claims process described below.
Pricing & Discounts
Volume-based or promotional pricing applies only at the time of initial booking and may be recalculated if the scope of Services is modified.
Rescheduling Orders
You may reschedule your Services through our Platform on the “Manage My Order” page accessible through your order confirmation email or by submitting a request at nolawastesolutions.com/contactus at any time before your scheduled performance window.
You may reschedule your order at any time without penalty or fees. However, rescheduling your order may result in an increased cancellation fee should you subsequently decide to cancel your order, as described below.
Cancellations
Subject to our cancellation and refund policy and the associated fees below, you may cancel an order through our Platform by submitting a request at nolawastesolutions.com/contactus, by phone, or by email.
Cancellations Made Prior to the Day of Service: Cancellations made prior to the day of the scheduled Service will incur a twenty percent (20%) fee.
Cancellations Made On or After the Day of Service: Cancellations made on or after the day of the scheduled Service will incur a fifty percent (50%) fee.
Cancellations Made After Rescheduling: Cancellations made after previously rescheduling your order will incur a fifty percent (50%) fee.
All cancellation fees are calculated based on the total order value at the time of cancellation.
Other Fees
Additional fees may apply to your order, including, but not limited to:
An “Attempt Fee” for missed appointments, which may apply if your presence is required for the performance of the Services and you are not present at the place where the Services are to be performed during the scheduled service window;
Surcharges for special circumstances, such as stairs or heavy items; and
State or local fees, processing charges, applicable taxes, or other costs required by law.
Following completion of the Service, you may elect to tip your Third-Party Provider in cash or through our Platform. When applicable, tips are provided to your Third-Party Provider less applicable processing fees.
Refunds
Refunds Due to Changes in Services
Refunds for changes to the scope of Services are limited to item removals and are subject to the timing and fee structure set forth in Section 12 (Order Modifications). Except as expressly provided, item removals may be subject to fees, and no refunds will be issued for reductions in service scope after completion of the Service.
Other Refunds
Unforeseen circumstances and unique situations may arise that do not fit into the categories above. If you believe you have a valid reason for a refund that is not addressed above, please notify our customer service team by contacting support@nolawastesolutions.com.
For issues concerning the performance of your Services, you must notify us in writing within twenty-four (24) hours after the Service started. Your notice must provide detailed information explaining why you believe the Service was deficient and must include the nature of the issue, the date of the Service, and any other relevant details necessary for us to assess your request.
Upon receiving a timely notification regarding incomplete and/or deficient Service, we will assess the claim and determine, in our sole discretion, whether a refund is warranted. If you fail to notify us within this twenty-four (24)-hour window, which begins when your Service started, you waive your right to any refund(s). In any event, refunds, if issued, are provided solely and exclusively at the discretion of NOLA Waste Solutions.
Following completion of the Service, refunds are not available for changes in scope and are limited solely to claims relating to service quality, damage, or incomplete performance.
Please note that the refund provisions above apply only to changes to prepaid Services and/or incomplete performance of the requested prepaid Services by your Third-Party Provider. All other issues relating to prepaid Services shall be addressed pursuant to the provisions of Section 20 below (“Making A Claim”).
NOLA Waste Solutions reserves the right, in its sole discretion, to deny or limit modification or refund requests, apply fees consistent with this policy, and flag, review, or restrict accounts exhibiting patterns of abuse, including, but not limited to, repeated rescheduling followed by scope reductions.
Timing
Refunds, less any applicable fees and charges, will be processed to the original payment method within seven to ten (7–10) business days of the transaction or request.
13. Service Windows
While we strive to coordinate the timely provision of Services, we cannot and do not guarantee specific service windows, times, or dates. Service times are estimates and are subject to change.
Potential delays may be caused by factors including, but not limited to:
Inclement weather;
Traffic conditions;
Vehicle breakdowns;
Provider availability; and
Unforeseen circumstances or events beyond our reasonable control, including, but not limited to, natural disasters, strikes, or governmental actions.
You acknowledge and agree that we are not responsible or liable for such delays. NOLA Waste Solutions’ liability for Service delays described above is limited to rescheduling the Service at no additional cost.
By scheduling a Service, you acknowledge and accept the possibility of delays and agree to remain flexible within the provided service window. You are responsible for being available during the entire service window. NOLA Waste Solutions is not liable for delays caused by you, your unavailability, or inaccurate Service information.
14. Accessibility and Disassembly
You are solely responsible for ensuring that all items are fully accessible and can be safely removed without extensive disassembly or damage to property.
Do not place an order with us for Services if your item(s) require extensive disassembly and/or cannot be safely removed without destruction of the item and/or alteration of the building and/or property where the item(s) are located. Additional charges may apply for unexpected disassembly or accessibility challenges that were not disclosed at the time of booking.
By placing an order, you represent to us that all items are safely accessible and removable from your location. You further acknowledge and assume full responsibility for any damage to items or property resulting from your failure to ensure accessibility or safe Service conditions or to disclose necessary disassembly or removal requirements.
In any event, by placing an order, you acknowledge that NOLA Waste Solutions is not responsible for any damage to items or property during the provision of Services, regardless of accessibility or disassembly conditions.
15. Refusal of Service
Notwithstanding anything to the contrary in these Terms, we reserve the right to refuse or cancel an order for Services at any time and for any reason. Without limiting our ability to cancel an order for any reason, the following are examples of circumstances in which Services have been or will be refused or cancelled:
If an item is found to be contaminated or infested with bugs. If such contamination or infestation was not disclosed during placement of your order, you will not be refunded;
If performance of the Services would require structural alterations to a building;
If your location is too dangerous or unsanitary or if provision of the specific Services would pose a safety hazard, in our sole discretion or that of your Third-Party Provider;
In instances of inclement weather, such as heavy rain, snow, sleet, hail, lightning, and/or high winds;
If your location is inaccessible or too far away from your Third-Party Provider’s vehicle, in the sole discretion of NOLA Waste Solutions or your Third-Party Provider;
If your item(s) cannot be moved safely through a narrow doorway, hallway, or up or down stairs. If you still want your Third-Party Provider to provide the Services after being advised of the risk of damage to your property, you waive any right to receive reimbursement or other recompense for any damages that may result.
Additionally, Third-Party Service Providers reserve the right to refuse service if they determine that the provision of Services poses a safety risk or violates these Terms.
16. Disposal of Items; Recycling; Donation
For removal Services, ownership of all removed items is transferred to the Third-Party Provider, and neither NOLA Waste Solutions nor the Customer retains any rights to the items. For clarity, at no point does NOLA Waste Solutions retain ownership rights to any items removed as part of the Services.
By using our Platform, you acknowledge and agree that you relinquish all ownership and rights to items once they are picked up by a Third-Party Provider.
Third-Party Providers are legally obligated to comply with all applicable federal, state, and local laws and regulations when disposing of items. NOLA Waste Solutions is not responsible for any violations by Third-Party Providers or for the disposal methods chosen by Third-Party Providers. Users release NOLA Waste Solutions from any liability related to the disposal of items.
While NOLA Waste Solutions encourages Third-Party Providers to donate or recycle items when feasible, we make no guarantees regarding the donation or specific disposal methods of any items.
For example, certain items or circumstances may prevent Third-Party Providers from donating or recycling items, including lack of appropriate nearby facilities, refusal of items, poor condition, contamination or infestation of items, or other reasons beyond the reasonable control of your Third-Party Provider.
17. Privacy and Data Protection
NOLA Waste Solutions is committed to protecting your privacy and, with respect to the processing of your personal information, shall comply with federal and state privacy laws applicable to NOLA Waste Solutions, including, where applicable, the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other relevant state-specific regulations.
For detailed information regarding how we collect, use, and protect your personal information, please refer to our Privacy Policy.
You have rights regarding your personal information, including access, correction, deletion, and data portability. For a full description of your rights and how to exercise them, please see our Privacy Policy.
NOLA Waste Solutions implements reasonable security measures to protect your personal data. For more information regarding our security practices, please refer to our Privacy Policy.
By using our Platforms and Services, you consent to the collection, use, and processing of your personal information as described in our Privacy Policy.
Any significant changes to our privacy practices will be communicated through updates to our Privacy Policy, which will be posted on our website.
18. Accounts
You may be required to register and maintain an active account to use certain aspects of our Platforms.
Account registration may require you to submit certain personal information, such as your name, address, email address, phone number, and payment information. You agree to provide and maintain accurate, current, and complete information for your account, including, without limitation, valid and current payment information. Failure to do so may result in immediate suspension or termination of your account.
You are solely responsible for maintaining the confidentiality and security of your account credentials. Any activity conducted under your account will be deemed authorized by you, and you will be held fully responsible for such activities.
You may not share your account or login credentials with any other person. Each account is intended for individual use only. You agree to notify NOLA Waste Solutions immediately of any suspected unauthorized use of your account or any other security breach.
You are responsible for all actions that occur under your account, including any unauthorized transactions.
You may not use a username that is vulgar, obscene, or offensive. You may not use a username that is the name of another person or entity or that is otherwise not lawfully available for use, including, without limitation, another person’s name or trademark without authorization.
We reserve the right to monitor account activity for compliance with these Terms and may take appropriate action, including suspension or termination, if violations are detected.
If you wish to terminate your account, you may simply discontinue use of our Platforms.
19. Links
Our Platforms may contain links to third-party websites or services that we do not own or control.
NOLA Waste Solutions disclaims all responsibility for the content, privacy policies, and practices of any third-party websites or services linked to or from our Platforms. These links are provided for your convenience only, and you access them at your own risk.
The inclusion of any link does not imply endorsement by NOLA Waste Solutions of the third-party website, its content, or any association with its operators.
Any third-party advertisements displayed on our Platform are the sole responsibility of the advertisers. NOLA Waste Solutions does not endorse or assume any responsibility for the content or accuracy of these advertisements.
You are solely responsible for reviewing and understanding the terms and conditions and privacy policies of any third-party websites you visit through links on our Platform. By clicking on third-party links, you acknowledge and accept the risks associated with accessing third-party content and services.
You agree to indemnify and hold NOLA Waste Solutions harmless from any claims, damages, or losses arising from your interactions with third-party websites or services accessed through our Platform.
NOLA Waste Solutions reserves the right to remove any third-party links from our Platform at any time and for any reason, without prior notice.
20. Making A Claim
NOLA WASTE SOLUTIONS IS NOT LIABLE OR RESPONSIBLE FOR ANY ACTIONS OR OMISSIONS OF THIRD-PARTY PROVIDERS. YOU ACKNOWLEDGE AND AGREE THAT NOLA WASTE SOLUTIONS IS ACTING SOLELY AS AN INTERMEDIARY AND THAT YOU WILL RESOLVE ALL CLAIMS DIRECTLY WITH THE THIRD-PARTY PROVIDER. AS A COURTESY, TO FACILITATE COMMUNICATION BETWEEN USERS AND THIRD-PARTY PROVIDERS, NOLA WASTE SOLUTIONS PROVIDES A CLAIM SUBMISSION MECHANISM, DESCRIBED MORE FULLY BELOW. WE DO NOT MEDIATE OR RESOLVE DISPUTES. FURTHER, DUE TO THE NATURE OF THE SERVICES BEING PERFORMED BY YOUR THIRD-PARTY PROVIDER, YOU MUST SUBMIT ANY CLAIMS WITHIN FOURTEEN (14) DAYS OF THE DATE THE SERVICES WERE PERFORMED. FAILURE TO DO SO CONSTITUTES A WAIVER OF ANY CLAIMS RELATED TO THAT SERVICE.
To submit a claim for documentation purposes, please email us at support@nolawastesolutions.com with the following information:
The date the Services were performed;
Order number;
Contact information for follow-up;
Description of the alleged issue caused by the Third-Party Provider’s provision of the Services; and
Photographic evidence, if applicable.
After we receive the above information, we will provide it to your Third-Party Provider and provide you with the contact information of your Third-Party Provider so that you can resolve the claim directly with your Third-Party Provider.
By accessing our Platforms and/or booking Services, you acknowledge and accept this claim process and the limitations of NOLA Waste Solutions’ role in resolving disputes.
21. Indemnification
You agree to indemnify, defend, and hold harmless NOLA Waste Solutions, its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:
Your Use of the Platform and Services: Any actions or omissions by you while using the Platform or Services;
Interactions with Other Users: Any claims, disputes, or damages resulting from your engagement or interaction with other Users, including Third-Party Providers;
Violation of Terms: Any breach of these Terms by you or anyone using your account;
User-Submitted Content: Any claims related to content you submit, post, or transmit through the Platform;
Violation of Rights: Any infringement of third-party rights, including intellectual property rights;
Legal and Regulatory Violations: Any actions by you that violate applicable laws, rules, or regulations;
Payment and Financial Obligations: Any claims arising from your payment transactions or financial commitments;
Claims Related to Service Provision: Any liability arising from Services provided to you by Third-Party Providers, including personal injury or property damage;
Unauthorized Use of Your Account: Any claims or damages arising from unauthorized use of your account, unless caused by NOLA Waste Solutions’ negligence; and
Data Protection Violations: Any claims related to your handling of personal data accessed through the Platform.
NOLA Waste Solutions reserves the right to assume the exclusive defense and control of any matter subject to indemnification at your expense. You agree to cooperate fully with NOLA Waste Solutions in asserting any available defenses and in the defense of any claim. You may not settle any claim without NOLA Waste Solutions’ prior written consent, which shall not be unreasonably withheld.
This indemnification obligation will survive the termination of your account or use of the Platform and Services.
22. Release
Subject to the applicable provisions of these Terms, to the fullest extent permitted by law, you hereby irrevocably release and discharge NOLA Waste Solutions, its officers, members, employees, agents, contractors, affiliates, successors, and assigns from each and every past, current, or future dispute, claim, controversy, demand, liability, action, omission, cause of action, and/or litigation of any kind or nature, including, without limitation, breach of contract, tort, intellectual property suits, personal injury, death, and/or property damage, arising out of or related to, directly or indirectly, these Terms, the Services, your use of the Platforms, any action or inaction by Third-Party Providers, your interactions with other Users, including Third-Party Providers, or any other interaction with the Platforms or Services.
This release includes, but is not limited to:
Any disputes or claims arising from services provided by Third-Party Providers;
Any loss or damage to personal property;
Any personal injury or death;
Any unauthorized access to or use of your account;
Any errors, inaccuracies, or omissions in Platform content; or
Any loss of data or interruption of service.
NOTE TO CALIFORNIA RESIDENTS: USERS RESIDING IN CALIFORNIA HEREBY WAIVE THE PROVISIONS OF CAL. CIV. CODE § 1542, WHICH PROVIDES THAT: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS IN WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
This release is in addition to the indemnification obligations set forth herein.
You acknowledge that you have read and understand the consequences of this release and that it is a condition of your use of the Platform and Services.
If any part of this release is found to be unenforceable, the remainder shall continue in full force and effect.
23. Disclaimers
THE PLATFORMS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND, TO THE FULLEST EXTENT PERMITTED BY LAW, NOLA WASTE SOLUTIONS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND OR NATURE, WHETHER EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
NOLA Waste Solutions makes no guarantee:
That the Platforms will meet your requirements;
That the Platforms will always be available;
That the Platforms will operate uninterrupted or error-free;
That the Platforms will be secure;
That the Platforms will be timely or reliable;
That the Platforms will be free of viruses or other harmful data and/or information; or
That defects will be corrected.
You assume total responsibility for your use of the Platforms and any linked sites.
Access to the Platforms may be suspended temporarily or permanently without notice. NOLA Waste Solutions is not liable for any modification, suspension, or discontinuation of the Platforms.
NOLA Waste Solutions is not responsible for the content or accuracy of any third-party websites or services linked to or from the Platforms. Accessing third-party content is at your own risk.
NOLA Waste Solutions does not endorse or assume responsibility for any user-generated content. You are solely responsible for the content you post on the Platforms.
NOLA Waste Solutions does not control or guarantee the performance, safety, or quality of Services provided by Third-Party Providers. Any issues with Service performance should be addressed directly with the Third-Party Provider.
TO THE MAXIMUM EXTENT PERMITTED UNDER LAW, AS APPLICABLE, NOLA WASTE SOLUTIONS DISCLAIMS ANY AND ALL RESPONSIBILITY, LIABILITY, OR OTHERWISE ARISING OUT OF DEATH, PERSONAL INJURY, PERSONAL PROPERTY DAMAGE, OR REAL PROPERTY DAMAGE RESULTING FROM, DIRECTLY OR INDIRECTLY, THE USE OF THE PLATFORMS OR THE SERVICES.
NOLA Waste Solutions takes no responsibility, nor will it be liable for, any damages to your property, including, without limitation, viruses or malware, or other property, caused by or stemming from your use of the Platforms or Services.
NOLA Waste Solutions shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, natural disasters, government actions, or failure of telecommunications or Internet services.
Some jurisdictions do not allow the exclusion of implied warranties, so such exclusions may not be applicable in your specific situation.
FOR A FULL LIMITATION OF LIABILITY, PLEASE REFER TO SECTION 24 BELOW. BY USING THE PLATFORMS AND SERVICES, YOU ACKNOWLEDGE AND ACCEPT THESE DISCLAIMERS AND AGREE TO USE THE PLATFORMS AND SERVICES AT YOUR OWN RISK.
24. Limitation of Liability
NOLA WASTE SOLUTIONS SHALL NOT, IN ANY EVENT, BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOST PROFITS, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR OTHERWISE RELATED TO THESE TERMS, YOUR USE OF THE PLATFORMS, AND/OR THE SERVICES. THIS EXCLUSION INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES. BY USING OR ACCESSING THE PLATFORMS AND SERVICES, YOU ACKNOWLEDGE AND ASSUME ALL RISKS ASSOCIATED WITH THEIR USE, INCLUDING THE RISKS OF DATA LOSS, UNAUTHORIZED ACCESS, AND INTERACTIONS WITH OTHER USERS.
Notwithstanding anything to the contrary herein, NOLA Waste Solutions’s total aggregate liability for any claims related to these Terms, the Platforms, and/or the Services, for any reason whatsoever and irrespective of the form or forum, is limited to the greater of, in NOLA Waste Solutions’ sole and absolute discretion, five hundred dollars ($500.00) or the total fees paid by you during the last six months.
NOLA Waste Solutions specifically disclaims liability for any claims arising from Third-Party Provider actions, data breaches, or unauthorized access to your account.
The foregoing limitations on liability apply even if the above-stated remedy fails of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, NOLA Waste Solutions’s liability is limited to the maximum extent permitted by law.
ALL CLAIMS ARISING OUT OF YOUR USE OF THE PLATFORMS OR THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE THE SERVICES WERE ACTUALLY PERFORMED.